The "Smart" city definition depends on what each vendor defines as "smart"
When asked about defining smart cities, we brought the perspective of citizens and specialists. Unlike the traditional definition of smart cities for city halls, there's little connection between what city governments do and citizens perceive.
In fact, most of the "smart city" approaches in the tech world, focus only on city governments. We understood that the way city management is structured focuses on silos (Health, Labor, Education, Transport) while life of citizens in the city tends to be transversal. That means that there's a disconnect between economic metrics and city livability.
More information is available in this Linked Urban document.
Contextual research led to understand what urban mobility, logistics and well-being imply for people
Understanding that there must be a balance between top-down and bottom-up initiatives to succeed
Communities as drivers of change play a relevant role and we must understand and engage them
Witnessing that what's good for the city, is not directly reflected on city livability and lovabiity